Anticipating Conflict and Forming Group Guidelines
Participants recall past group work to list collaborative pitfalls and successes, prioritize top risks and strengths, and write shared operating guidelines.
Choose this exercise
Purpose: Establish concrete group working agreements based on anticipated conflict dynamics and helpful collaborative behaviors.
Use it when: At the start of a multi-session cohort, committee, or project team before high-stakes tasks begin.
Skip it when: In one-off informational briefings or short meetings where ongoing collaboration norms are unnecessary.
Group arrangement: Small groups of 3 to 6 participants, followed by full-group consolidation.
Timing: 60 minutes matching the source breakdown (10 + 10 + 10 + 20 + 10 minutes). The old catalog label of 5 to 15 minutes was an error.
Materials and tools
- Flip chart paper or shared digital whiteboard
- Markers or pens
- Sticky notes (one pad per small group)
- Timer
Before participants arrive
- Prepare a physical wall space or digital board with two columns: Positive Attributes and Challenging Attributes.
- Divide seating into small tables accommodating 3 to 6 people.
Say this to open
Working together brings out great strengths and predictable friction. Instead of pretending conflict will not happen, we will anticipate it now. In your small groups, you will list what has made past collaborations work well and what made them difficult, then turn those insights into working guidelines for our group.
How to run it
Brainstorm past collaborative traits 10 minutes
In groups of 3 to 6, participants write traits they associate with past collaborative projects. Capture both positive traits (like clear communication or shared ownership) and challenging traits (like dominating talkers or missed deadlines) on sticky notes. Do not debate items yet; aim for broad generation.
Prioritize top concerns and strengths 10 minutes
Within each small group, discuss which negative traits are most likely to surface in this specific team and select their top 3 concerns. Then review the positive traits and select the top 3 strengths most needed to support this group.
Consolidate themes as a full group 10 minutes
Reconvene the full room. Have each small group share their top items while the facilitator clusters duplicates on the main board. Ask the room to identify common themes and select 4 or 5 priority focus areas.
Draft concrete guiding principles 20 minutes
For each selected priority trait, write a clear behavioral guideline on the board. For example, if the concern is 'dominating personalities', write 'Make room for everyone to speak; listen to understand.' Give small groups 5 minutes to draft phrasing for one assigned trait, then combine and refine the final wording together.
Debrief and establish maintenance rules 10 minutes
Conduct a whole-room debrief using the stated prompts to decide how the group will revisit and uphold the guidelines.
Debrief questions
- How often should we revisit this list during our project?
- What is our agreed process if someone forgets or violates one of our principles?
- When might these guidelines become too constricting, and how will we adjust them?
Finished output: A documented list of 4 to 5 agreed group guidelines posted visibly for future sessions.
Remote
Run in breakout rooms of 3 to 5 people using a shared digital board (e.g., Miro or Google Docs) with pre-labeled frames for positive and negative traits. Bring everyone to the main room to cluster sticky notes and type out final guidelines.
Hybrid
Keep in-person participants at physical tables and remote participants in virtual breakout rooms. Have all groups post directly into a single shared digital document so both rooms view the same running list simultaneously.
Access and participation choices
- Participants may contribute verbally, write on sticky notes, or type into the shared document.
- Individuals may reflect quietly and pass on sharing personal past stories without explanation.
If the session gets stuck
- Participants list vague principles like 'Respect everyone' that have multiple interpretations.
- Ask the room for observable behaviors: 'What does respect look like when two people disagree on a design choice?'
- Small groups get stuck debating a past bad experience.
- Remind them not to evaluate individual stories. Ask them to capture the underlying trait in two words and keep moving.
Terms used here
- Guiding Principles: Shared behavioral agreements that describe how a group chooses to interact and resolve friction.
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Help me prepare and run the exercise below. First ask for my participant count, time, setting, access needs and intended result. Check these against the stated limits. Use the supplied rules and materials. Explain any proposed changes before using them, and label them as adaptations. Do not invent source claims or require personal disclosure. Give me one step at a time when I say start. I manage the people, physical activity and clock; do not claim to observe the room. Ask me what happened before choosing a next step. Reference revision: a18a9c6a1f19184dcd710ea46cbac5c92ea8c1513421cb1080efa7d24119e49b # Anticipating Conflict and Forming Group Guidelines Participants recall past group work to list collaborative pitfalls and successes, prioritize top risks and strengths, and write shared operating guidelines. **Time:** 60 minutes. 60 minutes matching the source breakdown (10 + 10 + 10 + 20 + 10 minutes). The old catalog label of 5 to 15 minutes was an error. **People:** 4 to 24. Small groups of 3 to 6 participants, followed by full-group consolidation. ## Choose this exercise **Purpose:** Establish concrete group working agreements based on anticipated conflict dynamics and helpful collaborative behaviors. **Use it when:** At the start of a multi-session cohort, committee, or project team before high-stakes tasks begin. **Skip it when:** In one-off informational briefings or short meetings where ongoing collaboration norms are unnecessary. ## Materials and tools - Flip chart paper or shared digital whiteboard - Markers or pens - Sticky notes (one pad per small group) - Timer ## Before participants arrive 1. Prepare a physical wall space or digital board with two columns: Positive Attributes and Challenging Attributes. 2. Divide seating into small tables accommodating 3 to 6 people. ## Say this to open Working together brings out great strengths and predictable friction. Instead of pretending conflict will not happen, we will anticipate it now. In your small groups, you will list what has made past collaborations work well and what made them difficult, then turn those insights into working guidelines for our group. ## How to run it ### 1. Brainstorm past collaborative traits (10 minutes) In groups of 3 to 6, participants write traits they associate with past collaborative projects. Capture both positive traits (like clear communication or shared ownership) and challenging traits (like dominating talkers or missed deadlines) on sticky notes. Do not debate items yet; aim for broad generation. ### 2. Prioritize top concerns and strengths (10 minutes) Within each small group, discuss which negative traits are most likely to surface in this specific team and select their top 3 concerns. Then review the positive traits and select the top 3 strengths most needed to support this group. ### 3. Consolidate themes as a full group (10 minutes) Reconvene the full room. Have each small group share their top items while the facilitator clusters duplicates on the main board. Ask the room to identify common themes and select 4 or 5 priority focus areas. ### 4. Draft concrete guiding principles (20 minutes) For each selected priority trait, write a clear behavioral guideline on the board. For example, if the concern is 'dominating personalities', write 'Make room for everyone to speak; listen to understand.' Give small groups 5 minutes to draft phrasing for one assigned trait, then combine and refine the final wording together. ### 5. Debrief and establish maintenance rules (10 minutes) Conduct a whole-room debrief using the stated prompts to decide how the group will revisit and uphold the guidelines. ## Debrief questions - How often should we revisit this list during our project? - What is our agreed process if someone forgets or violates one of our principles? - When might these guidelines become too constricting, and how will we adjust them? **Finished output:** A documented list of 4 to 5 agreed group guidelines posted visibly for future sessions. ## Remote Run in breakout rooms of 3 to 5 people using a shared digital board (e.g., Miro or Google Docs) with pre-labeled frames for positive and negative traits. Bring everyone to the main room to cluster sticky notes and type out final guidelines. ## Hybrid Keep in-person participants at physical tables and remote participants in virtual breakout rooms. Have all groups post directly into a single shared digital document so both rooms view the same running list simultaneously. ## Access and participation choices - Participants may contribute verbally, write on sticky notes, or type into the shared document. - Individuals may reflect quietly and pass on sharing personal past stories without explanation. ## If the session gets stuck **Participants list vague principles like 'Respect everyone' that have multiple interpretations.** Ask the room for observable behaviors: 'What does respect look like when two people disagree on a design choice?' **Small groups get stuck debating a past bad experience.** Remind them not to evaluate individual stories. Ask them to capture the underlying trait in two words and keep moving. ## Terms used here - Guiding Principles: Shared behavioral agreements that describe how a group chooses to interact and resolve friction. ## Sources and adaptation Observed in Collaborative Discussion Project (Activity 1.3), authored by Shannon Wheatley Hartman. Retained the 5-step sequence, prompt examples, and 60-minute structure from the Collaborative Discussion Project source text. Corrected the incorrect 5 to 15 minute metadata tag from the legacy database. Added explicit facilitator setup, troubleshooting steps, and hybrid instructions. [Collaborative Discussion Project](https://www.collaborativediscussionproject.com/items-1/13anticipatingconflictandforminggroupguidelines) Current run sheet: https://unitedwetransform.com/exercises/3-anticipating-conflict-and-forming-group-guidelines/
Sources and adaptation
Observed in Collaborative Discussion Project (Activity 1.3), authored by Shannon Wheatley Hartman.
Retained the 5-step sequence, prompt examples, and 60-minute structure from the Collaborative Discussion Project source text. Corrected the incorrect 5 to 15 minute metadata tag from the legacy database. Added explicit facilitator setup, troubleshooting steps, and hybrid instructions.
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