The Pacman Retrospective
Team members post reflections across three categories: team joys, active challenges, and upcoming exciting work. They cluster themes and agree on concrete improvement actions.
Choose this exercise
Purpose: Gather feedback on recent successes, present obstacles, and future opportunities to create specific action items.
Use it when: Use at the end of a sprint, milestone, or project phase when a team needs a quick, forward-looking review.
Skip it when: Skip during a critical incident postmortem or conflict resolution where deep root-cause analysis is required.
Group arrangement: Individual reflection, then table subgroups of 3 to 5, concluding in a whole-room action review.
Timing: UWT suggested standard 35-minute duration for a full team retrospective loop.
Materials and tools
- Sticky notes (roughly 10 notes per person)
- Fine-tip markers (one per participant)
- Wall space, whiteboard, or poster board divided into four columns: Joys, Challenges, Next Exciting Thing, and Actions
- Timer
Before participants arrive
- Draw four columns on the board labeled: 'What do we enjoy as a team?', 'What problems/challenges are we facing?', 'What’s the next exciting thing for us?', and 'Actions'.
- Place sticky notes and markers at each seat or table.
Say this to open
Welcome to our retrospective. Today we are looking back and looking forward using three prompts: what we enjoy doing together, what challenges we face right now, and what exciting work is ahead. After collecting our thoughts, we will turn them into clear actions.
How to run it
Silent writing 7 minutes
Explain the three main prompts on the board. Direct participants to write individually on sticky notes: one idea per note. Example: under challenges, write 'Build pipeline takes 45 minutes to run' rather than 'Tech debt'. Participants write as many or as few as they want and may choose not to post private items.
Post and cluster 8 minutes
Invite participants to post their notes in the first three columns. Have everyone gather near the board to group similar notes into clusters. Read out loud any duplicates and clarify handwriting if needed.
Subgroup discussion 10 minutes
Divide the room into subgroups of 3 to 5 people. Assign each group one or two prominent clusters, prioritizing the challenges column and looking for connections to upcoming work. Each group drafts 1 to 2 proposed action items with clear owners and write them on sticky notes.
Select actions and debrief 10 minutes
Call the room back together. Give each subgroup 60 seconds to present their proposed action items. Give every participant two votes to place on the proposed actions. Move the top 1 to 3 vote-getting items into the Actions column. Confirm a clear volunteer owner for each selected action before closing.
Debrief questions
- Looking across these notes, what helped us do good work this cycle that we want to protect?
- Which challenge, if solved, would make the next exciting project significantly easier?
- Are our chosen actions small enough to finish in the next cycle?
Finished output: A board with clustered feedback across three categories and a final list of 1 to 3 agreed improvement actions with designated owners.
Remote
Set up a shared digital whiteboard with the four columns. Participants add digital sticky notes silently for 7 minutes. Move notes into clusters together on screen. Use breakout rooms of 3 to 5 people for drafting actions, then return to the main room to post actions into the final column.
Hybrid
Maintain the single source of truth on a digital board displayed on the room screen. In-person members use laptops or assign an in-room scribe to mirror physical sticky notes onto the digital board. For subgroup work, form mixed breakout rooms where in-person members join using individual headsets, or pair remote members into their own video breakout to discuss and add items directly to the digital board.
Access and participation choices
- Allow participants to submit sticky notes anonymously or pass on speaking aloud during whole-room sharing.
- Offer typed or spoken contributions for those who prefer not to handwrite sticky notes.
If the session gets stuck
- Participants write vague complaints like 'communication' without actionable detail.
- Ask the author or the subgroup: 'What is a concrete example of this from the past two weeks?' and reframe it into an observable issue.
- The team drafts too many ambitious action items that will not get done.
- Enforce a hard limit of 3 action items total. Ask the group to pick the top priority and set the others aside for the next review.
Terms used here
- Retrospective: A structured team meeting to review a past period of work, identify what went well or poorly, and agree on improvements.
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Help me prepare and run the exercise below. First ask for my participant count, time, setting, access needs and intended result. Check these against the stated limits. Use the supplied rules and materials. Explain any proposed changes before using them, and label them as adaptations. Do not invent source claims or require personal disclosure. Give me one step at a time when I say start. I manage the people, physical activity and clock; do not claim to observe the room. Ask me what happened before choosing a next step. Reference revision: 5fb39c9ff1e35947b1d929c20ed963dd405e93fc947f7b472d2b8e829a086b6f # The Pacman Retrospective Team members post reflections across three categories: team joys, active challenges, and upcoming exciting work. They cluster themes and agree on concrete improvement actions. **Time:** 35 minutes. UWT suggested standard 35-minute duration for a full team retrospective loop. **People:** 4 to 24. Individual reflection, then table subgroups of 3 to 5, concluding in a whole-room action review. ## Choose this exercise **Purpose:** Gather feedback on recent successes, present obstacles, and future opportunities to create specific action items. **Use it when:** Use at the end of a sprint, milestone, or project phase when a team needs a quick, forward-looking review. **Skip it when:** Skip during a critical incident postmortem or conflict resolution where deep root-cause analysis is required. ## Materials and tools - Sticky notes (roughly 10 notes per person) - Fine-tip markers (one per participant) - Wall space, whiteboard, or poster board divided into four columns: Joys, Challenges, Next Exciting Thing, and Actions - Timer ## Before participants arrive 1. Draw four columns on the board labeled: 'What do we enjoy as a team?', 'What problems/challenges are we facing?', 'What’s the next exciting thing for us?', and 'Actions'. 2. Place sticky notes and markers at each seat or table. ## Say this to open Welcome to our retrospective. Today we are looking back and looking forward using three prompts: what we enjoy doing together, what challenges we face right now, and what exciting work is ahead. After collecting our thoughts, we will turn them into clear actions. ## How to run it ### 1. Silent writing (7 minutes) Explain the three main prompts on the board. Direct participants to write individually on sticky notes: one idea per note. Example: under challenges, write 'Build pipeline takes 45 minutes to run' rather than 'Tech debt'. Participants write as many or as few as they want and may choose not to post private items. ### 2. Post and cluster (8 minutes) Invite participants to post their notes in the first three columns. Have everyone gather near the board to group similar notes into clusters. Read out loud any duplicates and clarify handwriting if needed. ### 3. Subgroup discussion (10 minutes) Divide the room into subgroups of 3 to 5 people. Assign each group one or two prominent clusters, prioritizing the challenges column and looking for connections to upcoming work. Each group drafts 1 to 2 proposed action items with clear owners and write them on sticky notes. ### 4. Select actions and debrief (10 minutes) Call the room back together. Give each subgroup 60 seconds to present their proposed action items. Give every participant two votes to place on the proposed actions. Move the top 1 to 3 vote-getting items into the Actions column. Confirm a clear volunteer owner for each selected action before closing. ## Debrief questions - Looking across these notes, what helped us do good work this cycle that we want to protect? - Which challenge, if solved, would make the next exciting project significantly easier? - Are our chosen actions small enough to finish in the next cycle? **Finished output:** A board with clustered feedback across three categories and a final list of 1 to 3 agreed improvement actions with designated owners. ## Remote Set up a shared digital whiteboard with the four columns. Participants add digital sticky notes silently for 7 minutes. Move notes into clusters together on screen. Use breakout rooms of 3 to 5 people for drafting actions, then return to the main room to post actions into the final column. ## Hybrid Maintain the single source of truth on a digital board displayed on the room screen. In-person members use laptops or assign an in-room scribe to mirror physical sticky notes onto the digital board. For subgroup work, form mixed breakout rooms where in-person members join using individual headsets, or pair remote members into their own video breakout to discuss and add items directly to the digital board. ## Access and participation choices - Allow participants to submit sticky notes anonymously or pass on speaking aloud during whole-room sharing. - Offer typed or spoken contributions for those who prefer not to handwrite sticky notes. ## If the session gets stuck **Participants write vague complaints like 'communication' without actionable detail.** Ask the author or the subgroup: 'What is a concrete example of this from the past two weeks?' and reframe it into an observable issue. **The team drafts too many ambitious action items that will not get done.** Enforce a hard limit of 3 action items total. Ask the group to pick the top priority and set the others aside for the next review. ## Terms used here - Retrospective: A structured team meeting to review a past period of work, identify what went well or poorly, and agree on improvements. ## Sources and adaptation Observed in EasyRetro template directory under the title 'The Pacman Retrospective', listed as created by an anonymous user. Retained the three core reflection prompts and the action outcome observed in the EasyRetro board template. UWT added standard timeboxing, step breakdown, silent writing, clustering, subgroup action drafting, debrief questions, and remote/hybrid accommodations. [EasyRetro](https://easyretro.io/templates/the-pacman/) Current run sheet: https://unitedwetransform.com/exercises/the-pacman/
Sources and adaptation
Observed in EasyRetro template directory under the title 'The Pacman Retrospective', listed as created by an anonymous user.
Retained the three core reflection prompts and the action outcome observed in the EasyRetro board template. UWT added standard timeboxing, step breakdown, silent writing, clustering, subgroup action drafting, debrief questions, and remote/hybrid accommodations.
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