RACI Matrix
Participants map project tasks against team roles by assigning Responsible, Accountable, Consulted, and Informed designations to each cell. The resulting matrix identifies who executes, who holds final sign-off, who advises, and who receives progress updates.
Choose this exercise
Purpose: Produce an agreed chart that assigns operational execution and single-point sign-off for each task in a work stream.
Use it when: Use when cross-functional project roles overlap, ownership is ambiguous, or team members disagree on who holds final approval.
Skip it when: Skip when project scope is completely undefined, or for simple single-person efforts where formal role governance adds unnecessary overhead.
Group arrangement: Whole group working on a single shared grid with facilitator recording assignments.
Timing: Gamestorming source suggests 1.5 hours for large scopes; 60 minutes is structured here for a focused set of 4 to 5 core tasks.
Materials and tools
- 1 large whiteboard, flip chart pad, or shared digital canvas
- Dry-erase markers or black felt pens
- Sticky notes (3x3 inch, 1 pad) for task cards
- Painter tape if mounting paper to a wall
Before participants arrive
- Before the session, consult project leads to identify 3 to 5 key functional roles and write them across the horizontal top axis of the grid.
- Write the RACI definitions on an adjacent flip chart or slide for constant reference.
- Write 4 to 5 key task statements on individual sticky notes and place them in a column down the left vertical axis.
Say this to open
When responsibilities are fuzzy, work slips through the cracks or gets duplicated. Today we will assign four specific roles across our core deliverables: Responsible, Accountable, Consulted, and Informed. Our main rule is that exactly one person can be Accountable for each task. Let us first review the roles and the tasks on our board.
How to run it
Review Roles and Task Scope 10 minutes
Read the RACI definitions aloud: Responsible does the work, Accountable holds single sign-off authority, Consulted provides two-way advice, and Informed receives one-way updates. Review the role columns across the top axis. Read the sticky notes placed down the task axis. Invite the room to rephrase or split any task note that is ambiguous before coding begins.
Assign Codes Row by Row 35 minutes
Move down the task list row by row. For each task, prompt the group to name the role doing the work and mark 'R'. Next, assign 'A' to the single role with final sign-off. If roles clash, split the task into distinct subtasks. Then identify 'C' roles for required two-way input. Finally, mark 'I' for roles needing progress updates. Spend roughly 7 minutes per row.
Audit the Matrix 10 minutes
Scan the completed grid as a full room. Check horizontal rows to ensure every task has exactly one 'A' and at least one 'R'. Check vertical columns to spot role imbalance, such as one role loaded with too many 'R's or a role carrying unnecessary 'C's that create bottlenecks. Adjust codes by consensus where the group spots overload.
Confirm Agreements and Debrief 5 minutes
Have the group confirm consensus on the final board. Address remaining reservations and record the output. Take 2 to 3 group reflections using the debrief questions.
Debrief questions
- Which task row required the most debate, and what resolved it?
- Are any roles overloaded with too many 'R' assignments across the workflow?
- What will we do when an emergent task arises that is not listed on this chart?
Finished output: A completed RACI grid showing confirmed R, A, C, and I designations for all listed tasks, with exactly one Accountable role per task.
Remote
Set up a digital spreadsheet or virtual whiteboard grid with tasks down column A and role titles across row 1. Share the screen during line-by-line review. The facilitator types R, A, C, and I directly into cells as participants speak. Use the chat window for participants who prefer to propose codes in text.
Hybrid
Project the digital matrix onto the room main screen while remote attendees access the shared document directly. Have one facilitator monitor remote chat and call on remote contributors equally during row-by-row code assignments.
Access and participation choices
- Provide a printed or digital copy of the role definitions before the session.
- Allow participants to submit task wording or propose role codes via written chat or sticky notes rather than speaking aloud.
If the session gets stuck
- Participants assign Accountable to multiple roles for the same task.
- Enforce the single-Accountable rule. Ask: 'If this deliverable fails or requires a tie-breaking decision, who owns that call?' If two roles split ownership, split the task into two distinct sticky notes.
- Too many roles are marked 'Consulted', creating review delays.
- Ask if two-way consultation is strictly mandatory before work finishes. If someone only needs the final status update, switch their code to 'Informed'.
Terms used here
- Responsible (R): The role that actually completes the work or deliverable.
- Accountable (A): The single role with final decision-making power and sign-off authority.
- Consulted (C): Contributors who provide required two-way input prior to task completion.
- Informed (I): People kept updated on progress or results through one-way communication.
Run this exercise live
The facilitator console stays in this browser. Its QR handoff is a short-lived participant snapshot containing only public exercise instructions, phase, prompt, and timer state.
What participants need now
Materials:
This is a participant-safe snapshot, not a response form. It sends nothing back to the facilitator.
Run this with your AI assistant +
Works with Claude, ChatGPT, Gemini, or your own local model: paste this prompt and your AI will co-facilitate this exercise with you.
Help me prepare and run the exercise below. First ask for my participant count, time, setting, access needs and intended result. Check these against the stated limits. Use the supplied rules and materials. Explain any proposed changes before using them, and label them as adaptations. Do not invent source claims or require personal disclosure. Give me one step at a time when I say start. I manage the people, physical activity and clock; do not claim to observe the room. Ask me what happened before choosing a next step. Reference revision: 1046fc72512bfa3f35e09c6bea1e33027b3258b49cc28fcf2897a308e086e20b # RACI Matrix Participants map project tasks against team roles by assigning Responsible, Accountable, Consulted, and Informed designations to each cell. The resulting matrix identifies who executes, who holds final sign-off, who advises, and who receives progress updates. **Time:** 60 minutes. Gamestorming source suggests 1.5 hours for large scopes; 60 minutes is structured here for a focused set of 4 to 5 core tasks. **People:** 4 to 12. Whole group working on a single shared grid with facilitator recording assignments. ## Choose this exercise **Purpose:** Produce an agreed chart that assigns operational execution and single-point sign-off for each task in a work stream. **Use it when:** Use when cross-functional project roles overlap, ownership is ambiguous, or team members disagree on who holds final approval. **Skip it when:** Skip when project scope is completely undefined, or for simple single-person efforts where formal role governance adds unnecessary overhead. ## Materials and tools - 1 large whiteboard, flip chart pad, or shared digital canvas - Dry-erase markers or black felt pens - Sticky notes (3x3 inch, 1 pad) for task cards - Painter tape if mounting paper to a wall ## Before participants arrive 1. Before the session, consult project leads to identify 3 to 5 key functional roles and write them across the horizontal top axis of the grid. 2. Write the RACI definitions on an adjacent flip chart or slide for constant reference. 3. Write 4 to 5 key task statements on individual sticky notes and place them in a column down the left vertical axis. ## Say this to open When responsibilities are fuzzy, work slips through the cracks or gets duplicated. Today we will assign four specific roles across our core deliverables: Responsible, Accountable, Consulted, and Informed. Our main rule is that exactly one person can be Accountable for each task. Let us first review the roles and the tasks on our board. ## How to run it ### 1. Review Roles and Task Scope (10 minutes) Read the RACI definitions aloud: Responsible does the work, Accountable holds single sign-off authority, Consulted provides two-way advice, and Informed receives one-way updates. Review the role columns across the top axis. Read the sticky notes placed down the task axis. Invite the room to rephrase or split any task note that is ambiguous before coding begins. ### 2. Assign Codes Row by Row (35 minutes) Move down the task list row by row. For each task, prompt the group to name the role doing the work and mark 'R'. Next, assign 'A' to the single role with final sign-off. If roles clash, split the task into distinct subtasks. Then identify 'C' roles for required two-way input. Finally, mark 'I' for roles needing progress updates. Spend roughly 7 minutes per row. ### 3. Audit the Matrix (10 minutes) Scan the completed grid as a full room. Check horizontal rows to ensure every task has exactly one 'A' and at least one 'R'. Check vertical columns to spot role imbalance, such as one role loaded with too many 'R's or a role carrying unnecessary 'C's that create bottlenecks. Adjust codes by consensus where the group spots overload. ### 4. Confirm Agreements and Debrief (5 minutes) Have the group confirm consensus on the final board. Address remaining reservations and record the output. Take 2 to 3 group reflections using the debrief questions. ## Debrief questions - Which task row required the most debate, and what resolved it? - Are any roles overloaded with too many 'R' assignments across the workflow? - What will we do when an emergent task arises that is not listed on this chart? **Finished output:** A completed RACI grid showing confirmed R, A, C, and I designations for all listed tasks, with exactly one Accountable role per task. ## Remote Set up a digital spreadsheet or virtual whiteboard grid with tasks down column A and role titles across row 1. Share the screen during line-by-line review. The facilitator types R, A, C, and I directly into cells as participants speak. Use the chat window for participants who prefer to propose codes in text. ## Hybrid Project the digital matrix onto the room main screen while remote attendees access the shared document directly. Have one facilitator monitor remote chat and call on remote contributors equally during row-by-row code assignments. ## Access and participation choices - Provide a printed or digital copy of the role definitions before the session. - Allow participants to submit task wording or propose role codes via written chat or sticky notes rather than speaking aloud. ## If the session gets stuck **Participants assign Accountable to multiple roles for the same task.** Enforce the single-Accountable rule. Ask: 'If this deliverable fails or requires a tie-breaking decision, who owns that call?' If two roles split ownership, split the task into two distinct sticky notes. **Too many roles are marked 'Consulted', creating review delays.** Ask if two-way consultation is strictly mandatory before work finishes. If someone only needs the final status update, switch their code to 'Informed'. ## Terms used here - Responsible (R): The role that actually completes the work or deliverable. - Accountable (A): The single role with final decision-making power and sign-off authority. - Consulted (C): Contributors who provide required two-way input prior to task completion. - Informed (I): People kept updated on progress or results through one-way communication. ## Sources and adaptation Observed in Gamestorming and SessionLab records. The method adapts the classic management tool traditionally used for cross-functional project alignment. Retained the core RACI matrix mechanic and role definitions from Gamestorming. Structured the 60-minute facilitation plan to cap scope at 4 to 5 tasks (matching the 35-minute coding window at 7 minutes per task), specified setup steps for pre-identifying 3 to 5 project roles, aligned access provisions with the single-grid setup, trimmed step instructions below the 90-word limit, and preserved the explicit audit phase. [Gamestorming](https://gamestorming.com/raci-matrix) [Gamestorming](https://gamestorming.com/raci-matrix/) [SessionLab](https://www.sessionlab.com/methods/raci-matrix) Current run sheet: https://unitedwetransform.com/exercises/raci-matrix/
Sources and adaptation
Observed in Gamestorming and SessionLab records. The method adapts the classic management tool traditionally used for cross-functional project alignment.
Retained the core RACI matrix mechanic and role definitions from Gamestorming. Structured the 60-minute facilitation plan to cap scope at 4 to 5 tasks (matching the 35-minute coding window at 7 minutes per task), specified setup steps for pre-identifying 3 to 5 project roles, aligned access provisions with the single-grid setup, trimmed step instructions below the 90-word limit, and preserved the explicit audit phase.
See our editorial policy for AI use, sourcing and corrections.