Manage What You Measure
Manage What You Measure is an ideation warm-up exercise for relationship mapping: it helps participants build useful connections and understand how people, roles, or ideas relate.
How to run it
- Write at the top of the whiteboard a corporate-wide Strategic Goal.
- Below that, write on sticky notes the measures of success (KPIs) for that Strategic Goal. Use different color sticky notes when possible.
- After the brainstorm, ask the players to come to the whiteboard and post their sticky notes under the appropriate grouping.
- Take 5-10 minutes to review the sticky notes. Lead a clarification discussion. Ask participants to explain any potentially confusing sticky notes. Note any customer behaviors mapped multiple times.
- Once the group agrees on the prioritized areas of focus, assign each a baseline value (what is the measure of this behavior now?) and goal (where would we like it to be). Recommendation: Consider playing Who-What-When
- Employees understand organizational goals at different levels. By defining relationships between high-level objectives, mid-tier KPIs and the customer behaviors that drive them you have created a map easily navigated.
- . Write at the top of the whiteboard a corporate-wide Strategic Goal.
- . Below that, write on sticky notes the measures of success (KPIs) for that Strategic Goal. Use different color sticky notes when possible.
- . After the brainstorm, ask the players to come to the whiteboard and post their sticky notes under the appropriate grouping.
- . Take 5-10 minutes to review the sticky notes. Lead a clarification discussion. Ask participants to explain any potentially confusing sticky notes. Note any customer behaviors mapped multiple times.
Run this exercise live
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Prompts to use +
Write at the top of the whiteboard a corporate-wide Strategic Goal.
Below that, write on sticky notes the measures of success (KPIs) for that Strategic Goal. Use different color sticky notes when possible.
After the brainstorm, ask the players to come to the whiteboard and post their sticky notes under the appropriate grouping.
Take 5-10 minutes to review the sticky notes. Lead a clarification discussion. Ask participants to explain any potentially confusing sticky notes. Note any customer behaviors mapped multiple times.
Employees understand organizational goals at different levels. By defining relationships between high-level objectives, mid-tier KPIs and the customer behaviors that drive them you have created a map easily navigated.
. Write at the top of the whiteboard a corporate-wide Strategic Goal.
Run this with your AI assistant +
Works with Claude, ChatGPT, Gemini, or your own local model: paste this prompt and your AI will co-facilitate this exercise with you.
Adapt this exercise for my exact room. Exercise: Manage What You Measure. Readiness: Publishable Draft. Core moves: Write at the top of the whiteboard a corporate-wide Strategic Goal.; Below that, write on sticky notes the measures of success (KPIs) for that Strategic Goal. Use different color sticky notes when possible.; After the brainstorm, ask the players to come to the whiteboard and post their sticky notes under the appropriate grouping.; Take 5-10 minutes to review the sticky notes. Lead a clarification discussion. Ask participants to explain any potentially confusing sticky notes. Note any customer behaviors mapped multiple times.. Return a concise facilitator script with timing, wording, safety notes, and remote/in-person adjustments.
Origin unverified
- Where we observed it: The strongest current observations come from Gamestorming; aggregators are listed as additional observations, not origin proof. (2 sources observed, including Gamestorming, SessionLab.)
- What that means: we track where an exercise has been observed in public sources. We do not claim to know who created it, or how popular it is.
- No efficacy claims: appearing in this library is not a claim that the exercise is proven effective. Facilitator judgment and context decide whether it works for a given room.
- Corrections: if you have evidence of an earlier or more accurate source, read our methodology and trust boundary and tell us.