The Blind Side
Teams map project knowledge across four categories of awareness onto a shared head-profile diagram to reveal hidden skills and blind spots. They then agree on practical actions to address information gaps.
Choose this exercise
Purpose: Sort current team knowledge and unexamined assumptions regarding a specific project or topic.
Use it when: Use during project kickoffs, milestone reviews, or cross-functional planning when teams need to clarify what they know, what they lack, and what risks remain unexplored.
Skip it when: Skip when the team needs personal feedback or performance evaluations. Keep the exercise focused strictly on operational, technical, or project work.
Group arrangement: Whole group working in parallel at a shared wall or board, with brief individual reflection moments.
Timing: Source suggests 30 to 45 minutes; UWT specifies a 35-minute run plan.
Materials and tools
- 1 large poster board or butcher paper sheet with a drawn human profile and 4 labeled arrows
- 1 pad of 3x3 sticky notes per participant
- 1 medium-point marker per participant
- Wall-safe tape for mounting the chart
Before participants arrive
- Draw a large-scale profile silhouette of a human head on butcher paper or a whiteboard.
- Draw four distinct arrows extending from the top of the head.
- Label the four arrows: 'Know/Know (We know we know)', 'Know/Don't Know (We know we do not know)', 'Don't Know/Know (We do not know we know)', and 'Don't Know/Don't Know (We do not know we do not know)'.
- Post the diagram where all participants have physical room to step up and post notes.
Say this to open
Today we are mapping our collective awareness about our project topic. Every team has blind spots. We will categorize our information into four zones: things we know we know, things we know we lack, skills or resources we have forgotten we possess, and areas where we might be blind to risks. Please stick strictly to project and operational facts, not personal evaluations of teammates.
How to run it
Introduce diagram and map known facts 6 minutes
State the chosen project topic. Direct participants to write facts, verified data, and proven capabilities on sticky notes (one idea per note). Have everyone post their notes around the 'Know/Know' arrow. Limit reading aloud to a brief visual scan.
Map recognized knowledge gaps 7 minutes
Direct the group to identify things the team knows it lacks: unanswered questions, missing data, or unbuilt tools. Participants write one item per note and cluster them by the 'Know/Don't Know' arrow.
Uncover dormant resources 7 minutes
Prompt participants to identify dormant skills, past organizational experience, or unused vendor access that the team has not tapped. Participants post these by the 'Don't Know/Know' arrow.
Probe the unknown unknowns 8 minutes
Point to 'Don't Know/Don't Know'. Ask the room: 'What external changes, untested assumptions, or team blind spots could catch us off guard? How could an outside observer spot what we miss?' Group members discuss verbally and write discovered inquiries or investigation needs on notes around this arrow.
Identify action steps and debrief 7 minutes
Review the full board. Ask the group to select two concrete actions to investigate the biggest unknowns or activate dormant skills. Record the owners for those actions, then complete the brief debrief.
Debrief questions
- Which category was easiest to fill, and which felt most uncomfortable?
- What dormant skill or asset on the board could help us solve an identified gap immediately?
- What proactive habit can help this team catch blind spots before they turn into project blockers?
Finished output: A four-quadrant knowledge map on butcher paper displaying posted notes, with at least two assigned investigative actions for critical unknowns.
Remote
Set up an online whiteboard with a human profile illustration and the four labeled arrows. Participants write on digital sticky notes in silence during each phase, dragging their notes to the appropriate arrow. Run the verbal discussion in Step 4 through an open mic or queue.
Hybrid
Maintain a single digital whiteboard as the primary canvas. Have in-person participants post physical sticky notes to the room chart while an assigned scribe mirrors them to the digital board, or require all participants to post directly onto the digital canvas via personal laptops.
Access and participation choices
- Participants may contribute notes silently without reading them aloud.
- Writing or posting notes is optional; participants may choose to observe, read the board, or comment verbally during the debrief.
- Clear printed category definitions should be posted beside the arrows for participants who benefit from written instructions.
If the session gets stuck
- Participants get stuck trying to identify 'Don't Know/Don't Know' because, by definition, they cannot see what they do not know.
- Reframe the prompt around outside perspectives: 'What would an auditor, an end-user, or a competitor notice about our project that we take for granted?'
- Comments drift into personal critique or feedback on teammates' performance.
- Intervene immediately and remind the group: 'Keep all sticky notes focused strictly on project processes, data, tools, and technical resources.'
Terms used here
- Johari Window: A cognitive framework created by Joseph Luft and Harry Ingham dividing knowledge into open, blind, hidden, and unknown quadrants.
- Unknown Unknowns: Risks, facts, or assumptions that a team is entirely unaware of until uncovered through outside inquiry.
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Help me prepare and run the exercise below. First ask for my participant count, time, setting, access needs and intended result. Check these against the stated limits. Use the supplied rules and materials. Explain any proposed changes before using them, and label them as adaptations. Do not invent source claims or require personal disclosure. Give me one step at a time when I say start. I manage the people, physical activity and clock; do not claim to observe the room. Ask me what happened before choosing a next step. Reference revision: 897e29a5dcfd1288e78eb3701809ba9119d3ae8a701011ca0c98b874e177a6b7 # The Blind Side Teams map project knowledge across four categories of awareness onto a shared head-profile diagram to reveal hidden skills and blind spots. They then agree on practical actions to address information gaps. **Time:** 35 minutes. Source suggests 30 to 45 minutes; UWT specifies a 35-minute run plan. **People:** 5 to 15. Whole group working in parallel at a shared wall or board, with brief individual reflection moments. ## Choose this exercise **Purpose:** Sort current team knowledge and unexamined assumptions regarding a specific project or topic. **Use it when:** Use during project kickoffs, milestone reviews, or cross-functional planning when teams need to clarify what they know, what they lack, and what risks remain unexplored. **Skip it when:** Skip when the team needs personal feedback or performance evaluations. Keep the exercise focused strictly on operational, technical, or project work. ## Materials and tools - 1 large poster board or butcher paper sheet with a drawn human profile and 4 labeled arrows - 1 pad of 3x3 sticky notes per participant - 1 medium-point marker per participant - Wall-safe tape for mounting the chart ## Before participants arrive 1. Draw a large-scale profile silhouette of a human head on butcher paper or a whiteboard. 2. Draw four distinct arrows extending from the top of the head. 3. Label the four arrows: 'Know/Know (We know we know)', 'Know/Don't Know (We know we do not know)', 'Don't Know/Know (We do not know we know)', and 'Don't Know/Don't Know (We do not know we do not know)'. 4. Post the diagram where all participants have physical room to step up and post notes. ## Say this to open Today we are mapping our collective awareness about our project topic. Every team has blind spots. We will categorize our information into four zones: things we know we know, things we know we lack, skills or resources we have forgotten we possess, and areas where we might be blind to risks. Please stick strictly to project and operational facts, not personal evaluations of teammates. ## How to run it ### 1. Introduce diagram and map known facts (6 minutes) State the chosen project topic. Direct participants to write facts, verified data, and proven capabilities on sticky notes (one idea per note). Have everyone post their notes around the 'Know/Know' arrow. Limit reading aloud to a brief visual scan. ### 2. Map recognized knowledge gaps (7 minutes) Direct the group to identify things the team knows it lacks: unanswered questions, missing data, or unbuilt tools. Participants write one item per note and cluster them by the 'Know/Don't Know' arrow. ### 3. Uncover dormant resources (7 minutes) Prompt participants to identify dormant skills, past organizational experience, or unused vendor access that the team has not tapped. Participants post these by the 'Don't Know/Know' arrow. ### 4. Probe the unknown unknowns (8 minutes) Point to 'Don't Know/Don't Know'. Ask the room: 'What external changes, untested assumptions, or team blind spots could catch us off guard? How could an outside observer spot what we miss?' Group members discuss verbally and write discovered inquiries or investigation needs on notes around this arrow. ### 5. Identify action steps and debrief (7 minutes) Review the full board. Ask the group to select two concrete actions to investigate the biggest unknowns or activate dormant skills. Record the owners for those actions, then complete the brief debrief. ## Debrief questions - Which category was easiest to fill, and which felt most uncomfortable? - What dormant skill or asset on the board could help us solve an identified gap immediately? - What proactive habit can help this team catch blind spots before they turn into project blockers? **Finished output:** A four-quadrant knowledge map on butcher paper displaying posted notes, with at least two assigned investigative actions for critical unknowns. ## Remote Set up an online whiteboard with a human profile illustration and the four labeled arrows. Participants write on digital sticky notes in silence during each phase, dragging their notes to the appropriate arrow. Run the verbal discussion in Step 4 through an open mic or queue. ## Hybrid Maintain a single digital whiteboard as the primary canvas. Have in-person participants post physical sticky notes to the room chart while an assigned scribe mirrors them to the digital board, or require all participants to post directly onto the digital canvas via personal laptops. ## Access and participation choices - Participants may contribute notes silently without reading them aloud. - Writing or posting notes is optional; participants may choose to observe, read the board, or comment verbally during the debrief. - Clear printed category definitions should be posted beside the arrows for participants who benefit from written instructions. ## If the session gets stuck **Participants get stuck trying to identify 'Don't Know/Don't Know' because, by definition, they cannot see what they do not know.** Reframe the prompt around outside perspectives: 'What would an auditor, an end-user, or a competitor notice about our project that we take for granted?' **Comments drift into personal critique or feedback on teammates' performance.** Intervene immediately and remind the group: 'Keep all sticky notes focused strictly on project processes, data, tools, and technical resources.' ## Terms used here - Johari Window: A cognitive framework created by Joseph Luft and Harry Ingham dividing knowledge into open, blind, hidden, and unknown quadrants. - Unknown Unknowns: Risks, facts, or assumptions that a team is entirely unaware of until uncovered through outside inquiry. ## Sources and adaptation Observed in Gamestorming (gamestorming.com), which notes that the activity is inspired by and adapted from Joseph Luft and Harry Ingham's Johari Window model. Retained the 4-arrow profile graphic, four epistemic categories, and core prompts from Gamestorming. UWT added explicit step-by-step timing summing to 35 minutes, boundary guidelines preventing personal criticism, a hybrid scribe structure, and debrief prompts. [Gamestorming](https://gamestorming.com/the-blind-side/) [Gamestorming](https://gamestorming.com/the-blind-side) Current run sheet: https://unitedwetransform.com/exercises/the-blind-side/
Sources and adaptation
Observed in Gamestorming (gamestorming.com), which notes that the activity is inspired by and adapted from Joseph Luft and Harry Ingham's Johari Window model.
Retained the 4-arrow profile graphic, four epistemic categories, and core prompts from Gamestorming. UWT added explicit step-by-step timing summing to 35 minutes, boundary guidelines preventing personal criticism, a hybrid scribe structure, and debrief prompts.
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