First Class Sales - Free Training Game Training Course Materials
As the participant boards the flight and turns left, rather than right, they notice a businessperson near their seat in first class who is reading a trade magazine relevant to the participant’s business.
How to run it
- Explain to participants that they have been asked to travel on a work trip. When they reach the check-in desk, they are informed that their flight has been overbooked and their seat has been taken.
- The flight representative asks, as there are no more seats in Economy, would they like to be upgraded to First Class?
- As the participant boards the flight and turns left, rather than right, they notice a businessperson near their seat in first class who is reading a trade magazine relevant to the participant’s business.
- The participant takes the seat and is just getting comfortable when the businessperson looks across and says, “So, what is it you do then?”
- Give the participants 20 minutes to craft their response to the businessperson.
- Once everyone has had some time to prepare their answer. Ask each in turn to present their thoughts to the other people in the group.
- After each participant takes a turn, review their responses and discuss how engaging the conversation would be and the chances of it reaching a goal of completing a sale.
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Prompts to use +
Explain to participants that they have been asked to travel on a work trip. When they reach the check-in desk, they are informed that their flight has been overbooked and their seat has been taken.
As the participant boards the flight and turns left, rather than right, they notice a businessperson near their seat in first class who is reading a trade magazine relevant to the participant’s business.
The participant takes the seat and is just getting comfortable when the businessperson looks across and says, “So, what is it you do then?”
Give the participants 20 minutes to craft their response to the businessperson.
Once everyone has had some time to prepare their answer. Ask each in turn to present their thoughts to the other people in the group.
After each participant takes a turn, review their responses and discuss how engaging the conversation would be and the chances of it reaching a goal of completing a sale.
Run this with your AI assistant +
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Adapt this exercise for my exact room. Exercise: First Class Sales - Free Training Game Training Course Materials. Readiness: Publishable Draft. Core moves: Explain to participants that they have been asked to travel on a work trip. When they reach the check-in desk, they are informed that their flight has been overbooked and their seat has been taken.; As the participant boards the flight and turns left, rather than right, they notice a businessperson near their seat in first class who is reading a trade magazine relevant to the participant’s business.; The participant takes the seat and is just getting comfortable when the businessperson looks across and says, “So, what is it you do then?”; Give the participants 20 minutes to craft their response to the businessperson.. Return a concise facilitator script with timing, wording, safety notes, and remote/in-person adjustments.
Origin unverified
- Where we observed it: The current corpus has one observed source organization: TrainerBubble. (1 source observed, including TrainerBubble.)
- What that means: we track where an exercise has been observed in public sources. We do not claim to know who created it, or how popular it is.
- No efficacy claims: appearing in this library is not a claim that the exercise is proven effective. Facilitator judgment and context decide whether it works for a given room.
- Corrections: if you have evidence of an earlier or more accurate source, read our methodology and trust boundary and tell us.