United We Transform | Facilitator run sheet

LEGO Serious Play Workshop

Participants construct three-dimensional metaphorical models out of LEGO bricks in response to strategic questions, then share their models' meanings with the group. The team examines connections across models and records operational next steps.

120 minutes | 4 to 8 people

Choose this exercise

Purpose: Express complex perspectives and surface shared assumptions through hands-on metaphorical model building.

Use it when: Use during strategic alignment, team retrospectives, or complex problem-solving sessions when balanced participation from every team member is needed.

Skip it when: Skip when team members lack physical access to identical brick sets, when the agenda requires quick transactional updates, or when fine motor limitations make small brick manipulation frustrating without alternatives.

Group arrangement: Individual construction followed by full-circle sharing in a group of 4 to 8 people.

Timing: 120 minutes as specified in the source overview.

Materials and tools

Before participants arrive

  1. Place a clean, stable work surface in front of each chair arranged in a circle or around a central table.
  2. Distribute one tray or bag of LEGO bricks, an index card, and a pen to each seat before participants enter.

Say this to open

Welcome. LEGO Serious Play is a hands-on facilitation method where we build 3D models to explore challenges and express ideas through physical metaphors. You will build answers with your hands instead of debating with words first. The meaning lives in the builder, not in the artistic finish. Whatever you build represents what you say it represents. When we combine models later, no model may be moved without its builder's explicit consent. Everyone builds, everyone shares, and there are no wrong models.

How to run it

  1. Frame ground rules and process 10 minutes

    Deliver the opening script. Explain the core cycle: the facilitator poses a prompt, everyone builds individually in silence, and each person shares their model's story without interruption.

  2. Run warm-up building skills 20 minutes

    Give a physical calibration prompt: 'Build a stable tower holding an index card.' Give 3 minutes to build. Take 30 seconds per person to state one engineering feature. Next, give a metaphor prompt: 'Combine three bricks to represent a good workday.' Give 2 minutes to build. Give each person 30 seconds to explain the metaphor. Stop precisely at 20 minutes.

  3. Build individual core challenge models 35 minutes

    Present the core question (for example: 'What is our team's biggest operational obstacle right now?'). Participants build individually in silence for 10 minutes. Then give each builder up to 3 minutes to present their model. Listeners must look at the model, not challenge the builder. Listeners may ask brief clarifying questions focused on specific brick meanings.

  4. Construct a shared landscape or connections 30 minutes

    Ask participants to place their models onto the central table. Working collectively, participants negotiate placement, grouping related concepts. Connectors or spare bricks may bridge models. A model may only be moved if its creator agrees. If a dispute arises over placement, the facilitator mediates by asking both builders what the spatial distance means.

  5. Extract insights and define actions 15 minutes

    Have each participant write one clear insight and one operational commitment on an index card. Go around the circle so each participant reads their commitment aloud and places the card next to their model on the table.

  6. Document models and close 10 minutes

    Give participants 5 minutes to photograph their models and commitments from multiple angles. Thank the group and confirm where the photographed insights and operational commitments will be archived for follow-up.

Debrief questions

Finished output: A photographed physical landscape of interconnected models accompanied by index cards listing explicit team commitments.

Remote

Ship identical brick sets to each remote participant ahead of time. Keep webcams focused on desk building surfaces. Participants take turns holding their models close to the camera while speaking. Use a shared digital whiteboard where each person posts a clear photo of their model to arrange groupings and draw connection lines.

Hybrid

Hybrid delivery requires an in-person surrogate partner for each remote member. The remote builder directs their partner via video link on exactly how to place an avatar photo and connector bricks on the central table. The surrogate acts strictly on the remote member's verbal instructions and does not alter the remote model's placement independently.

Access and participation choices

If the session gets stuck

A participant insists they are not creative or cannot build something recognizable.
Remind the person that this is not an art contest. Even two bricks snapped together can represent an idea. The meaning is entirely defined by the builder's words.
One participant monopolizes their sharing turn with detailed backstory.
Point directly to a specific brick on their model and ask: 'What does this particular part represent?' This grounds the explanation back in the physical build.

Terms used here

Sources and adaptation

Observed in WorkshopBank as 'LEGO Serious Play Workshop', where the page claims creation by former KPMG & McKinsey consultants. The underlying LEGO Serious Play methodology was originally developed by the LEGO Group with executive consultants Johan Roos and Bart Victor.

Retained the source's 120-minute allocation, recommended 4-8 person group size, and core five-stage progression (framing, skills building, individual models, shared landscape, extraction). Added explicit warm-up timing limits (30 seconds per turn for 8 participants) to fit within 20 minutes, made explicit the builder ownership rules implied in the shared model stage, and specified verbal proxy instructions for remote surrogates in hybrid setups.

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